Kushal Technologies
Kushal Technologies
Friends Park, Pune, Maharashtra
Send E-mail
Send SMS

Telecom Solutions


Telecommunicationoccurs when the exchange ofinformationbetween two or moreentities(communication) includes the use of technology. Communication technology useschannelsto transmit information (as electrical signals), either over a physical medium (such assignal cables), or in the form ofelectromagnetic waves.

Acall centreis a centralised office used for receiving or transmitting a large volume of requests bytelephone. An inbound call centre is operated by acompanyto administer incoming product support or information inquiries from consumers. Outbound call centers are operated fortelemarketing, solicitation of charitable or political donations, debt collection andmarket research.


A call centre has an open workspace forcall centre agents, with work stations that include a computer for each agent, atelephoneset/headsetconnected to atelecom switch, and one or more supervisor stations. It can be independently operated or networked with additional centres, often linked to a corporatecomputer network, includingmainframes,microcomputersandLANs. Increasingly, the voice and data pathways into the centre are linked through a set of new technologies calledcomputer telephony integration.

The contact centre is a central point from which all customer contacts are managed. Through contact centres, valuable information about company are routed to appropriate people, contacts to be tracked and data to be gathered. It is generally a part of company’scustomer relationship management.

A contact centre can be defined as a coordinated system of people, processes, technologies and strategies that provides access to information, resources, and expertise, through appropriate channels of communication, enabling interactions that create value for the customer and organization.Contact centres, along with call centres andcommunicationcentres all fall under a larger umbrella labelled as the contact centre management industry.

The majority of large companies use contact centres as a means of managing their customer interaction. These centres can be operated by either an in house department responsible or outsourcing customer interaction to a third party agency



Approx. Rs 5 / Number
Get Best Quote

Product Details:
Minimum Order Quantity1 Number
Communication LanguageEnglish
LocationPune , Maharastra
Manpower RequiredNo
Service DurationAs per Customer Requirements
Shift TimingsAs per Customer Requirements
Start Date / MonthAs per Customer Requirements
Type of Calls Domestic, International, Domestic, International
Type of Process Inbound, Outbound, Inbound, Outbound

A toll-free telephone number is a special telephone number that is free for the calling party, the cost of the call instead being charged by the telephone carrier to the called party.

A toll-free, Freecall, Freephone, 800, 0800 or 1-800 number is identified by a service access code, from a dialing prefix range similar to a geographic area code, such as "800". The specific service access numbers can vary by country.

 


Yes! I am Interested


REQUEST CALLBACK
Approx. Rs 2,000 / Unit
Get Best Quote

Product Details:
LocationAs per customer requirements
Project DurationAs per customer requirements

By keeping in mind all the modern technology and terms, we have come up with a wide range of PRI Line Services to our valuable customers. Provided services are valued among the clients . This service comes under into the Networking Solutions

Yes! I am Interested


REQUEST CALLBACK
Approx. Rs 1 / Unit
Get Best Quote

Product Details:
Minimum Order Quantity1 Unit
As per Customer RequirementsAs per Customer Requirements

Click-to-call, also known as click-to-talk, click-to-chat and click-to-text, is a form of Web-based communication in which a person clicks an object (e.g., button, image or text) to request an immediate connection with another person in real-time either by phone call, Voice-over-Internet-Protocol (VoIP), or text. Click to talk requests are most commonly made on websites but can also be initiated by hyperlinks placed in email, blogs, wikis, flash animations or video, and other Internet-based object or user interfaces.

Yes! I am Interested


Save time! Get a Best Deal

*Your information is safe with us.



REQUEST CALLBACK
Approx. Rs 2,000 / Unit
Get Best Quote

Product Details:
Communication LanguageEnglish
Manpower RequiredAs per customer requirements
Service DurationAs per customer requirements
Shift TimingsAs per customer requirements
Start Date / MonthAs per customer requirements

Offered by us is a broad spectrum of Call Back Solutions. The Callback Management solution offered by us enable the users in initiating long-distance calls by using a varied origination methods and thereby offering an alternative to costly outbound long-distance rates. The supported origination methods are mentioned below:
Web callback

 

The Web callback facility enable the users to initiate a phone call by completing and submitting a form on a website. Our PortaOne Web Callback processes the submitted information and connects the user with the other party.

 

SMS callback

 

Our Callback service allows GSM cell phone users for initiating long-distance calls by sending an SMS message to a SMS callback module connected with a third-party GSM gateway.

 

ANI callback

 

Our ANI Callback service is effective in allowing telephone users in initiating long-distance calls by calling a Asterisk gateway. This in conjunction with ANI Callback authenticates the user by his/her telephone number (ANI) and connects the person to the destination party.

 


Yes! I am Interested


REQUEST CALLBACK
Approx. Rs 10,000 / Number
Get Best Quote

Product Details:
Minimum Order Quantity1 Number
BrandMatrix, Panasonic, Syntel, Siemens
ColorAs per customer requirements
ConditionNew
Dimension (mm)Standard
Line DisplayYes
Model NumberAs per customer requirements
Number of Line SupportedAs per customer requirements
Operating Temp. (deg. Celsius)Standard
Power Consumption (W)Low
Programmable KeyAs per customer requirements
Storing Temp. (deg. Celsius)Standard
TypeAs per customer requirements
Usage LevelSmall Level Use, Medium Level Use, Large Level Use

A private branch exchange (PBX) is a telephone exchange that serves a particular business or office, as opposed to one that a common carrier or telephone company operates for many businesses or for the general public. PBXs are also referred to as:

  • PABX – private automatic branch exchange
  • EPABX – electronic private automatic branch exchange

PBXs make connections among the internal telephones of a private organization—usually a business—and also connect them to the public switched telephone network (PSTN) via trunk lines. Because they incorporate telephones, fax machines,modems, and more, the general term "extension" is used to refer to any end point on the branch.

PBXs are differentiated from "key systems" in that users of key systems manually select their own outgoing lines, while PBXs select the outgoing line automatically. Hybrid systems combine features of both.

Initially, the primary advantage of PBXs was cost savings on internal phone calls: handling the circuit switching locally reduced charges for local phone service. As PBXs gained popularity, they started offering services that were not available in the operator network, such as hunt groups, call forwarding, and extension dialing. In the 1960s a simulated PBX known asCentrex provided similar features from the central telephone exchange.

Two significant developments during the 1990s led to new types of PBX systems. One was the massive growth of data networks and increased public understanding of packet switching. Companies needed packet switched networks for data, so using them for telephone calls was tempting, and the availability of the Internet as a global delivery system made packet switched communications even more attractive. These factors led to the development of the VoIP PBX. (Technically, nothing was being "exchanged" any more, but the abbreviation PBX was so widely understood that it remained in use.)

The other trend was the idea of focusing on core competence. PBX services had always been hard to arrange for smaller companies, and many companies realized that handling their own telephony was not their core competence. These considerations gave rise to the concept of hosted PBX. In a hosted setup, the PBX is located at and managed by the telephone service provider, and features and calls are delivered via the Internet. The customer just signs up for a service, rather than buying and maintaining expensive hardware. This essentially removes the branch from the private premises, moving it to a central location.

 

We majorly deal in Pune, Nashik & Aurangabad.


Yes! I am Interested


REQUEST CALLBACK
Approx. Rs 5,000 / Number
Get Best Quote

Product Details:
Minimum Order Quantity1 Number
ApplicationBusiness
BrandSyntel, Matrix,Panasonic,Siemens
Condition New
Line DisplayAs per customer requirements
Model No.As per customer requirements
Model NumberAs per customer requirements
Number of Line SupportedAs per customer requirements
Number of Lines Supported2 TO 200
Operating Temp. (deg. Celsius)As per customer requirements
Operating TemperatureLow
PowerLow
Power Consumption (W)Low
Programmable KeyAs per customer requirements
Storing Temp. (deg. Celsius)As per customer requirements
TechnologyLatest
TypeDigital, Analog, Hybrid
Usage LevelSmall Level Use, Medium Level Use, Large Level Use
Warranty1 year

A private branch exchange (PBX) is a telephone exchange that serves a particular business or office, as opposed to one that a common carrier or telephone company operates for many businesses or for the general public. PBXs are also referred to as:

  • PABX – private automatic branch exchange
  • EPABX – electronic private automatic branch exchange

PBXs make connections among the internal telephones of a private organization—usually a business—and also connect them to the public switched telephone network (PSTN) via trunk lines. Because they incorporate telephones, fax machines,modems, and more, the general term "extension" is used to refer to any end point on the branch.

PBXs are differentiated from "key systems" in that users of key systems manually select their own outgoing lines, while PBXs select the outgoing line automatically. Hybrid systems combine features of both.

Initially, the primary advantage of PBXs was cost savings on internal phone calls: handling the circuit switching locally reduced charges for local phone service. As PBXs gained popularity, they started offering services that were not available in the operator network, such as hunt groups, call forwarding, and extension dialing. In the 1960s a simulated PBX known asCentrex provided similar features from the central telephone exchange.

Two significant developments during the 1990s led to new types of PBX systems. One was the massive growth of data networks and increased public understanding of packet switching. Companies needed packet switched networks for data, so using them for telephone calls was tempting, and the availability of the Internet as a global delivery system made packet switched communications even more attractive. These factors led to the development of the VoIP PBX. (Technically, nothing was being "exchanged" any more, but the abbreviation PBX was so widely understood that it remained in use.)

The other trend was the idea of focusing on core competence. PBX services had always been hard to arrange for smaller companies, and many companies realized that handling their own telephony was not their core competence. These considerations gave rise to the concept of hosted PBX. In a hosted setup, the PBX is located at and managed by the telephone service provider, and features and calls are delivered via the Internet. The customer just signs up for a service, rather than buying and maintaining expensive hardware. This essentially removes thebranch from the private premises, moving it to a central location.

 


Yes! I am Interested


Save time! Get a Best Deal

*Your information is safe with us.



REQUEST CALLBACK
Approx. Rs 10,000 / Unit
Get Best Quote

Product Details:
As per customer requirementsAs per customer requirements

A private branch exchange (PBX) is a telephone exchange that serves a particular business or office, as opposed to one that a common carrier or telephone company operates for many businesses or for the general public.

PBXs are also referred to as:
• PABX – private automatic branch exchange
• EPABX – electronic private automatic branch exchange PBXs make connections among the internal telephones of a private organization—usually a business—and also connect them to the public switched telephone network (PSTN) via trunk lines. Because they incorporate telephones, fax machines,modems, and more, the general term "extension" is used to refer to any end point on the branch. PBXs are differentiated from "key systems" in that users of key systems manually select their own outgoing lines, while PBXs select the outgoing line automatically. Hybrid systems combine features of both. Initially, the primary advantage of PBXs was cost savings on internal phone calls: handling the circuit switching locally reduced charges for local phone service. As PBXs gained popularity, they started offering services that were not available in the operator network, such as hunt groups, call forwarding, and extension dialing. In the 1960s a simulated PBX known asCentrex provided similar features from the central telephone exchange. Two significant developments during the 1990s led to new types of PBX systems. One was the massive growth of data networks and increased public understanding of packet switching. Companies needed packet switched networks for data, so using them for telephone calls was tempting, and the availability of the Internet as a global delivery system made packet switched communications even more attractive. These factors led to the development of the VoIP PBX. (Technically, nothing was being "exchanged" any more, but the abbreviation PBX was so widely understood that it remained in use.) The other trend was the idea of focusing on core competence. PBX services had always been hard to arrange for smaller companies, and many companies realized that handling their own telephony was not their core competence. These considerations gave rise to the concept of hosted PBX. In a hosted setup, the PBX is located at and managed by the telephone service provider, and features and calls are delivered via the Internet. The customer just signs up for a service, rather than buying and maintaining expensive hardware. This essentially removes thebranch from the private premises, moving it to a central location.

Yes! I am Interested


REQUEST CALLBACK
Approx. Rs 1 / Unit
Get Best Quote

Product Details:
Minimum Order Quantity1 Unit
Model Name/NumberAs Per Customer Requirements
Network Speed(Mbps)As Per Customer Requirements
Number of Ports/PinsAs Per Customer Requirements

A Voice over Internet Protocol (VoIP) private box exchange (PBX) is a business telephone system that provides services similar to a standard PBX, but does so over a company's LAN or WAN data network rather than through the circuit-switched networks used by the traditional Public Switched Telephone Network (PSTN).

Also referred to as an IP PBX, VoIP PBX systems can typically switch calls between VoIP on local lines or between VoIP and traditional telephone users in the same way a PBX does. A VoIP PBX system can be hardware based or can function entirely as a software system.


Yes! I am Interested


REQUEST CALLBACK
Approx. Rs 2,000 / Unit
Get Best Quote

Product Details:
Application TypeBusinesses
Number of Connection Lines>4
Required Turnaround>3 Months
Service FrequencyYearly
Type of NetworkAirtel
Type of PhoneMobile
Virtual Number Count>2

A virtual phone number is a telephone number is used to route calls to the user's actual phone number or numbers. Virtual phone numbers are often used to enable long distance service without incurring long distance charges in IP telephony and for call forwarding services, such as find me / follow me.

Yes! I am Interested


 






Corporate Brochure




Explore More Products
 

 

Send SMS
Kushal Technologies
Kushal  (CEO)
No. F-13, B Building, Friends Park Senapati Bapat Road
Pune - 411016 , Maharashtra , India
Send E-mail
X